Human Factors

The management of safety has to include assessing human factors and taking them into account. The implications of human factors for safety must be fully realized…It is a matter of life and death

Quote from Lord Cullen at the Annual General Meeting of the International Oil and Gas Producer’s Association– May 2017

The discipline of Human Factors (HF) draws on extensive research and learning from numerous major incident investigations. This provided a body of knowledge, techniques and practical approaches that are effective, both in reducing risk of ‘human error’ and maximizing ‘human performance’ and efficiency

Fundamental Pillars

Human Factors is critical to sustaining health and safety performance and operational discipline. It is formulated from scientific research and learning’s from major incident investiga ons across several industries. Our practical approach to Human Factors is built on three fundamental pillars

 

Consultancy Support

PROCYON provide high quality strategic and technical knowledge and support for the application and implementation of Human Factors in major industry sectors. Our consultancy capability covers:

  • Development of corporate Engineering standards and Project Management processes to ensure compliance with positive industry practice in Human Factors Engineering (HFE)
  • HFE support to Capital Projects, including:
    • – Project HFE Screening, and HFE Plan/Strategy development
    • – HFE design reviews
    • – HFE design analysis (Valve Criticality Assessment, Task Analysis; Workload Analysis; Control Room design analysis; Human Machine Interface design analysis, etc.)
    • – Pre-start-up HFE audits
    • – To act as Project HFE Technical Authority
  • Development or review of Human Factors content in Asset design and/or Operations Safety Cases
  • Human Factors support to the implementation of Barrier Management Systems, including Bowtie Analysis to ensure compliance with industry good practice
  • Human Factors analysis of safety critical tasks
  • Human Factors aspects review of Operating Procedures
  • Fatigue Risk Management Systems development, including conducting Fatigue Risk Assessments
  • HF Specialist support to Incident Investigations and development of associated learning’s

HF 1 – Introduction to Human Factors for Leaders

Process safety incidents threaten the survival of even the world’s largest companies. Human Factors are identified as underlying causes in nearly every major process incident; decisions, choices, judgments, behaviors and actions of people. Leaders will be provided with an overview of the key aspects of the professional discipline of Human Factors raising their awareness and understanding of the subject.

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HF 2 – The Psychology of Safety Leadership

Effective safety leadership requires a particular ‘state of mind’. This training focuses on three inter-related themes in safety leadership: “Chronic Unease”; “Mindfulness”; and “Safety Intelligence”. It offers conceptual knowledge for senior leaders who have responsibility for developing the safety leadership qualities and overall organizational safety culture.

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HF 3 – Understanding Human Error

Despite its widespread use, the term “human error” is frequently misunderstood, often referred simply to situations where “someone did something they weren’t expected to and it resulted in an unwanted outcome”. This training explains why trained, competent people, who are motivated with a positive attitude to safety, can still be prone to making errors, often with disastrous consequences.

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HF 4 – Human Factors Engineering (HFE) in Capital Projects – Level 1 (Awareness)

‘Human error’ often occurs because of badly designed equipment interfaces or poorly laid out work environments e.g. graphical displays or overwhelming alarm management. This training provides awareness of design considerations necessary to ensure that operational and maintenance working environments, are conducive to safe, efficient and reliable work practices.

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HF 5 – Human Factors Engineering (HFE) in Capital Projects – Level 2 (Focal Point)

‘Human error’ often occurs because of badly designed equipment interfaces or poorly laid out work environments e.g. critical equipment that is difficult to access for operation, maintenance or inspection. This training is aimed at improving organizational competence to address recurring Human Factor related issues during the development of Capital Projects.

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HF 6 – Human Factors in Process Hazard Analysis (PHA) – Level 1 (Awareness)

Process Hazard Analysis (PHA) uses a variety of tools and methods to understand the hazards and risks of a process that could lead to major incidents. This training provides an understanding of some of the approaches that can be used to address Human Factors issues in PHA, providing tools and methods that identify, assess and analyze the risks associated with human error.

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HF 7 – HF in Process Hazard Analysis – Level 2 (Focal Point)

Process Hazard Analysis (PHA) uses a variety of tools and methods to understand the hazards and risks of a process that could lead to major incidents. This course is aimed at building organizational competency of the techniques that are used to address Human Factors issues in PHA, enabling development of corrective improvement plans that reduce overall company risk.

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HF 8 – Human Factors in Achieving “Zero”

Organizations involved in hazardous activities commonly declare a ‘Target Zero’ in terms of harm resulting from incidents. Understanding and managing Human Factors is increasingly recognized as the key to achieving this challenging objective. This training examines the role that HF can play in incidents; exploring leadership expectations, providing insights of how the people will behave and perform to achieve ‘Zero’.

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HF 9 – Human Factor in Barrier Management – Level 1 (Awareness)

Having multiple layers-of-defenses or barriers is among the most fundamental ideas in risk management. Barriers frequently rely on people, either to perform some function or to inspect, maintain or perform tests to ensure barrier systems are effective. This training examines the role of people in barrier management systems, exploring explores the expectations and intentions organizations often hold about how the performance of people will ensure barrier performance.

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HF 10 – Human Factor in Barrier Management – Level 2 (Focal Point)

Having multiple layers-of-defenses or barriers is among the most fundamental ideas in risk management. Barriers frequently rely on people, either to perform some function or to inspect, maintain or perform tests to ensure barrier systems are effective. This training provides clarity of the role of people in barrier management systems and builds organizational competency that facilitates assurance in the critical role of people in effective barrier management.

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HF 11 – Fatigue Risk Management – Level 1 (Awareness)

Fatigue is defined as a progressive decline in alertness and performance, caused by insufficient quality or quantity of sleep, excessive wakefulness, or disruption of the body’s daily circadian rhythm. This training covers the causes and effects of fatigue and provides an overview of techniques to carry out a fatigue risk assessment and implement a fatigue risk management system.

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HF 12 – Fatigue Risk Management – Level 2 (Focal Point)

Fatigue is defined as a progressive decline in alertness and performance, caused by insufficient quality or quantity of sleep, excessive wakefulness, or disruption of the body’s daily circadian rhythm. This training explains in detail the causes and effects of fatigue and provides guidance and essential techniques to implement a comprehensive fatigue risk management system.

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HF 13 – Authentic Risk Conversations

Companies recognize the need higher level of safety engagement from their employees to continually improve and sustain safety performance. Authentic Risk Conversations is a communication skill for line managers at all levels within an organization. The training provides Leaders with the skills to promote and demonstrate safe behaviors thereby supporting the protection of people from harm.

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