Organizational Resilience

The uncertainties caused by disruption need to be anticipated long before they happen. But how do we do this when the future hasn’t happened yet?
In an increasingly connected world where supply chains became longer, delivery times shorter and expectations greater, how do we develop the confidence to cope and the reassurance to recover when disruption occurs – this year, next year, or the year after? At PROCYON we believe the answer is by becoming more resilient. The next question is how best to achieve this?

What sequence do all incidents have in common?

Organizational Resilience (OR) is the ability of an organization to absorb disruption and quickly adapt circumstances in a fast-moving and changing environment – without being overwhelmed by the consequences.

When disruption occurs, resilient means being able to continue to meet customer expectations, business objectives and fulfill stakeholder demands because what do to and how to do it has been planned in advance. The solution is being able to anticipate, prepare for, respond to and recover from disruption on terms which are under your control.

Many of the required attributes and activities may already be in place -but not yet optimized, harmonized and synchronized for best effect.

At PROCYON we take care of optimization. We offer our clients a bold and imaginative approach for confronting disruption: by integrating the management disciplines of Risk, Crisis and Business Continuity into a continuous process. Time-sequenced plans and procedures focus on preparation, mitigation, emergency response and continuity into a single stream of activity reducing the cost of governance and improving situational awareness.

PROCYON Group provide flexible consultative support across the resilience agenda focusing on risk, crisis and business continuity management. PROCYON consultants – experts in OR – will help embed proven business process in risk, crisis and continuity management into an organization.

Why is Resilience critical to a company’s survivability?

Threats are on the increase

Natural disasters
Cyber crime
Civil Unrest etc.

Exposure and Dependency is on the increase

Premises and people
IT networks
Communication etc.

Expectations are on the increase

Partners / Investors
Customers etc.

OR 1 – Introduction to Organizational Resilience

In an increasingly connected world how do organizations cope and develop the reassurance to recover when disruption occurs. This training examines what it means to be organizationally resilient, explains why is it necessary and how it is accomplished, exploring the concepts, attributes and principles of resilient organizations., referencing international guidance.

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OR 2 – Designing Resilient Management Systems

Addressing risk, crisis and business continuity requirements in an integrated approach is a relatively new concept. This training provides an insight into the essential components and methodology of creating resilient management based solutions, which achieve your response objectives. It covers the entire incident timeline ensuring appropriate emphasis on essential proactive preparation and reactive measures.

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OR 3 – Business Impact Analysis & Threat Assessment

Business Impact Analysis (BIA) is the foundation on which all business continuity planning is built, assessing an organization in terms of its objectives, how it functions and the constraints of the environment in which it operates. It takes a detailed look at the Analysis stage of the Business Continuity Management (BCM) lifecycle, offering a deep knowledge and understanding of this key skill.

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OR 4 – Embedding Organizational Resilience

Embedding management practices in risk, crisis and business continuity within and organization is challenging. This course is designed for Risk, Crisis and Continuity and Resilience professionals, providing techniques of how to embed resilience into business-as-usual activities, providing techniques of how to engage a broad range of essential stakeholders.

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OR 5 – Incident Response and Crisis Management

Incident response structures are designed to ensure there is a documented process for responding to and coping with disruption. With reference to international standards, this training provides delegates the ability to develop and implement an effective incident response structure, addressing which structures and resources work best, explaining why.

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OR 6 – Managing Resilience in the Supply Chain

Reassurance of resilience in the supply chain is critical to certain industries. Building on the results of the Business Continuity Institute’s Supply Chain Resilience Survey, this training takes delegates on a journey of discovery outside their immediate organizational environment, in order to provide essential understanding and to develop further skills in assessment and implementation of resilience.

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OR 7 – Designing and delivering effective Training and Exercises

In preparing for disruption, exercising is essential to become proficient in incident response; what to do, when and with what resources. This course references international standards, providing technical guidance and practical examples of how to design, develop and deliver effective exercises and an exercise program that works.

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OR 8 – Policy and Program Management

To become a resilient organization it is key to ensure the following attributes are established to achieve a desired level of organizational resilience; policy, defined governance, clarity of scope, principles, guidelines and minimum standards. This training will teach delegates how to identify key aspects required of successful policy and program development and how to keep it dynamic.

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