Training

PROCYON offer Public and Company tailored training courses in each aspect of Operational Excellence:

HF 1 – Introduction to Human Factors for Leaders

Process safety incidents threaten the survival of even the world’s largest companies. Human Factors are identified as underlying causes in nearly every major process incident; decisions, choices, judgments, behaviors and actions of people. Leaders will be provided with an overview of the key aspects of the professional discipline of Human Factors raising their awareness and understanding of the subject.

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HF 2 – The Psychology of Safety Leadership

Effective safety leadership requires a particular ‘state of mind’. This training focuses on three inter-related themes in safety leadership: “Chronic Unease”; “Mindfulness”; and “Safety Intelligence”. It offers conceptual knowledge for senior leaders who have responsibility for developing the safety leadership qualities and overall organizational safety culture.

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HF 3 – Understanding Human Error

Despite its widespread use, the term “human error” is frequently misunderstood, often referred simply to situations where “someone did something they weren’t expected to and it resulted in an unwanted outcome”. This training explains why trained, competent people, who are motivated with a positive attitude to safety, can still be prone to making errors, often with disastrous consequences.

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HF 4 – Human Factors Engineering (HFE) in Capital Projects – Level 1 (Awareness)

‘Human error’ often occurs because of badly designed equipment interfaces or poorly laid out work environments e.g. graphical displays or overwhelming alarm management. This training provides awareness of design considerations necessary to ensure that operational and maintenance working environments, are conducive to safe, efficient and reliable work practices.

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HF 5 – Human Factors Engineering (HFE) in Capital Projects – Level 2 (Focal Point)

‘Human error’ often occurs because of badly designed equipment interfaces or poorly laid out work environments e.g. critical equipment that is difficult to access for operation, maintenance or inspection. This training is aimed at improving organizational competence to address recurring Human Factor related issues during the development of Capital Projects.

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HF 6 – Human Factors in Process Hazard Analysis (PHA) – Level 1 (Awareness)

Process Hazard Analysis (PHA) uses a variety of tools and methods to understand the hazards and risks of a process that could lead to major incidents. This training provides an understanding of some of the approaches that can be used to address Human Factors issues in PHA, providing tools and methods that identify, assess and analyze the risks associated with human error.

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HF 7 – Human Factors in Process Hazard Analysis (PHA) – Level 2 (Focal Point)

Process Hazard Analysis (PHA) uses a variety of tools and methods to understand the hazards and risks of a process that could lead to major incidents. This course is aimed at building organizational competency of the techniques that are used to address Human Factors issues in PHA, enabling development of corrective improvement plans that reduce overall company risk.

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HF 8 – Human Factors in Achieving “Zero”

Organizations involved in hazardous activities commonly declare a ‘Target Zero’ in terms of harm resulting from incidents. Understanding and managing Human Factors is increasingly recognized as the key to achieving this challenging objective. This training examines the role that HF can play in incidents; exploring leadership expectations, providing insights of how the people will behave and perform to achieve ‘Zero’.

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HF 9 – Human Factor in Barrier Management – Level 1 (Awareness)

Having multiple layers-of-defenses or barriers is among the most fundamental ideas in risk management. Barriers frequently rely on people, either to perform some function or to inspect, maintain or perform tests to ensure barrier systems are effective. This training examines the role of people in barrier management systems, exploring explores the expectations and intentions organizations often hold about how the performance of people will ensure barrier performance.

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HF 10 – Human Factor in Barrier Management – Level 2 (Focal Point)

Having multiple layers-of-defenses or barriers is among the most fundamental ideas in risk management. Barriers frequently rely on people, either to perform some function or to inspect, maintain or perform tests to ensure barrier systems are effective. This training provides clarity of the role of people in barrier management systems and builds organizational competency that facilitates assurance in the critical role of people in effective barrier management.

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HF 11 – Fatigue Risk Management – Level 1 (Awareness)

Fatigue is defined as a progressive decline in alertness and performance, caused by insufficient quality or quantity of sleep, excessive wakefulness, or disruption of the body’s daily circadian rhythm. This training covers the causes and effects of fatigue and provides an overview of techniques to carry out a fatigue risk assessment and implement a fatigue risk management system.

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HF 12 – Fatigue Risk Management – Level 2 (Focal Point)

Fatigue is defined as a progressive decline in alertness and performance, caused by insufficient quality or quantity of sleep, excessive wakefulness, or disruption of the body’s daily circadian rhythm. This training explains in detail the causes and effects of fatigue and provides guidance and essential techniques to implement a comprehensive fatigue risk management system.

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HF 13 – Authentic Risk Conversations

Companies recognize the need higher level of safety engagement from their employees to continually improve and sustain safety performance. Authentic Risk Conversations is a communication skill for line managers at all levels within an organization. The training provides Leaders with the skills to promote and demonstrate safe behaviors thereby supporting the protection of people from harm.

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EHS 1 – Safety Leadership

Safety Leadership course provides organizational leaders with the necessary skills and behaviors to be able to champion Safety within their organizations. Leaders will gain a clear vision of the styles of leadership and effective behaviors that will provide them with the ability to positively influence their organizations and establish the Health and Safety culture and increased level of performance that they seek.

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EHS 2 – IOSH Coaching for Safety

Coaching for Safety course explains the power of collaboration, open questioning and active listening which are all key attributes of good coaching. Leaders will learn how to become effective safety coaches and be able to work with and encourage colleagues to explore problems and develop optimum solutions.

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EHS 3 – Task Based Risk Assessment

Task Based Risk Assessment course outlines an effective problem-solving methodology that not only evaluates the risks to people, but also asset loss, environment and company reputation. The emphasis of the course is to identify hazards, evaluate risk and implement effective controls.

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EHS 4 – Control of Work

Control of Work (COW) course defines how an in depth understanding of policies and procedures can be used to develop Control of Work policies. COW process provides an effective method for defining how work can be controlled and executed safely to protect people and assets.

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EHS 5 – Understanding EHS Responsibilities

In addition to their technical responsibilities, industry managers and supervisors are assigned front-line EHS accountabilities, often given without appropriate training or clear understanding of what is expected. This training offers a holistic and practical understanding of Senior Management EHS expectations, highlighting front-line EHS challenges, providing techniques to ensure delegates can add significant value to an organization’s EHS performance.

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OR 1 – Introduction to Organizational Resilience

In an increasingly connected world how do organizations cope and develop the reassurance to recover when disruption occurs. This training examines what it means to be organizationally resilient, explains why is it necessary and how it is accomplished, exploring the concepts, attributes and principles of resilient organizations., referencing international guidance.

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OR 2 – Designing Resilient Management Systems

Addressing risk, crisis and business continuity requirements in an integrated approach is a relatively new concept. This training provides an insight into the essential components and methodology of creating resilient management based solutions, which achieve your response objectives. It covers the entire incident timeline ensuring appropriate emphasis on essential proactive preparation and reactive measures.

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OR 3 – Business Impact Analysis & Threat Assessment

Business Impact Analysis (BIA) is the foundation on which all business continuity planning is built, assessing an organization in terms of its objectives, how it functions and the constraints of the environment in which it operates. It takes a detailed look at the Analysis stage of the Business Continuity Management (BCM) lifecycle, offering a deep knowledge and understanding of this key skill.

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OR 4 – Embedding Organizational Resilience

Embedding management practices in risk, crisis and business continuity within and organization is challenging. This course is designed for Risk, Crisis and Continuity and Resilience professionals, providing techniques of how to embed resilience into business-as-usual activities, providing techniques of how to engage a broad range of essential stakeholders.

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OR 5 – Incident Response and Crisis Management

Incident response structures are designed to ensure there is a documented process for responding to and coping with disruption. With reference to international standards, this training provides delegates the ability to develop and implement an effective incident response structure, addressing which structures and resources work best, explaining why.

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OR 6 – Managing Resilience in the Supply Chain

Reassurance of resilience in the supply chain is critical to certain industries. Building on the results of the Business Continuity Institute’s Supply Chain Resilience Survey, this training takes delegates on a journey of discovery outside their immediate organizational environment, in order to provide essential understanding and to develop further skills in assessment and implementation of resilience.

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OR 7 – Designing and delivering effective Training and Exercises

In preparing for disruption, exercising is essential to become proficient in incident response; what to do, when and with what resources. This course references international standards, providing technical guidance and practical examples of how to design, develop and deliver effective exercises and an exercise program that works.

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OR 8 – Policy and Program Management

To become a resilient organization it is key to ensure the following attributes are established to achieve a desired level of organizational resilience; policy, defined governance, clarity of scope, principles, guidelines and minimum standards. This training will teach delegates how to identify key aspects required of successful policy and program development and how to keep it dynamic.

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BPI 1 – ECITB Supervisory Toolkit

Supervisory Toolkit course provides an insight into the essential skills and knowledge necessary to be an effective Supervisor through increased self-awareness and greater understanding of leadership fundamentals and styles.

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BPI 2 – ECITB Managing Teams and Individuals

Managing Teams and individuals course provides Line Managers with the necessary skills and knowledge to effectively lead and influence teams to achieve higher performance.

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BPI 3 – ECITB Building and Managing Teams

Building and Managing Teams course introduce Supervisors to the practical tools used to lead a team including planning, appraisal, development and reporting. Tools include effective coaching and communications.

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BPI 4 – ECITB Project Planning and Decision Making

Project Planning and Decision-Making course provides knowledge and skills on how to understand key aspects of Project development and how to effectively participate in the development of project phases, including project planning, quality management, managing change, budget control etc.

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BPI 5 – Investigation and Root Cause Analysis

Investigation and Root Cause Analysis course has been designed by professional investigators, with experience in leading major investigations. It provides nominated investigators with the tools and confidence to perform thorough and robust investigations to identify ‘what happened’, to understand why, and how to create recommendations that address systemic failures.

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