How to improve resilience to achieve operational excellence

You may not know it, but you’re on the way to achieving Operational Excellence. And we will help you get there.

With our proprietary processes, frameworks, and tools, we can help you achieve Operational Excellence for your entire business, building on the three strategic imperatives of the organization: PEOPLE; PROCESSES; PERFORMANCE.

We’ll take a look today at Organizational Resilience – a key component in future-proofing your business, that is too often overlooked by leaders.

Resilience is not just about reacting to a crisis: it’s about anticipating and planning for it. When you have a clear understanding of your risks and their potential impact on your business, you can proactively manage the challenges that arise, and ensure continuity of operations.

The world is changing, and with change comes uncertainty. More than that; the rate of change is increasing, and the uncertainty is growing. Businesses need to be prepared for disruption. They need to be able to cope, respond, and recover.

The uncertainties caused by disruption need to be anticipated long before they happen. But how do we do this, when the future is unknown?

The answer is resilience.

Procyon’s approach to resilience consultancy ensures that resilience is integrated across all aspects of business and all lines of defense, including:

  • Business Impact Analysis (BIA) – using scenario planning to assess how different scenarios would affect your business and stakeholders. BIA helps you identify vulnerabilities and develop mitigation strategies, ultimately enabling you to ensure that your plans are robust enough to deal with any eventuality.
  • Enterprise Risk Management (ERM) – we help you manage risk holistically across the enterprise, from corporate strategy through to tactical implementation. We identify opportunities for improvement and recommend actions that reduce risk in areas such as governance, compliance, cyber security, supply chain management and financial management.

If there’s one thing you should take away from this brief post is that resilience isn’t a product or a service; it’s a process. For your business to become truly resilient, safeguarding its future must be a priority that informs your entire organization: from the way you do business and make decisions, down to the smallest stakeholders. Bad things are in store for some of us; so why not prepare for them?

Are you ready to take resilience, and your business, to the next level? At Procyon we also designed Crisis Management and Organizational Resilience training courses to help you get started, don’t miss them!