Training – Human Factors

HF 1 – Introduction to Human Factors for Leaders

Course Overview

Process safety incidents threaten the survival of even the world’s largest companies. This has been amply demonstrated at Seveso (1976), Three Mile Island (1979), Bhopal (1984), Piper Alpha (1988), Exxon Valdez (1989), Texas City (2005) and the Deep-Water Horizon drilling platform (2010) among many others.

Human Factors are identified as underlying causes in nearly every major process incident; decisions, choices, judgments, behaviors and actions of people. These people are typically based at the operational front-line (sharp end) ensuring plant and facilities perform as intended by original design. Alternatively, others (e.g. designers) can be removed in time and organizationally from the actual hazards (blunt end). Major incidents often involve a breakdown between the expectations of those at the blunt end and the operational realities faced at the sharp end.

Responsible organizations are aware of the importance of safety leadership, safety culture and high standards of behavioral safety in the workplace. Despite this, major incidents continue to occur and Human Factors continue to feature prominently in the underlying causes.

This training course provides senior leadership and middle managers with an overview of the key aspects of the professional discipline of Human Factors and is designed to raise awareness and understanding of the subject.

Who Should Attend

Directors, Managers and professionals in functions including Engineering, HSE, Operations, Maintenance, Reliability, Integrity and Construction.

Learning Outcomes

  • Recognize the impact of human error on shareholder value and ROI;
  • Understand the scope of Human Factors and its impact on safety, production and business performance;
  • Awareness of the complexity and situational nature of human error;
  • Understand the scope of issues that need to be managed to ensure reliable human performance; the 3 pillars of human reliability;
  • Awareness of relevant international regulations, standards and practices;
  • Awareness of organizational arrangements to ensure human reliability;
  • Understand when deeper competence in Human Factors can add value.


Classroom based with group exercises




1 Day