Training – Human Factors

HF 2 – The Psychology of Safety Leadership

Course Overview

Effective safety leadership requires a particular ‘state of mind’. This training focuses on three inter-related themes in safety leadership: “Chronic Unease”; “Mindfulness”; and “Safety Intelligence”..

The term “chronic unease” – the opposite of complacency – (‘forgetting to be afraid’), is a state of “risk wariness’ by being suspicious when confronted with only good news about safety and being sensitive to “weak signals” that could be the first signs of trouble. “Chronic Unease” is a mindset that allows leaders and workers to perform effectively, without developing complacency or losing sight of operational risk.

The concept of “Mindfulness” derived from studies into High Reliability Organizations, where consistently high standards of safety are achieved, despite running extremely hazardous operations. Leaders who act with “Mindfulness”, track small failures, resist oversimplification, remain sensitive to operations in real time and recognize and defer to individuals having the best understanding in current operations, irrespective of seniority. “Mindfulness” is the opposite of making decisions based on overly simplistic assessments; failure to maintain awareness to the possibility of operations deviating from planned paths.

This training is intended for senior leaders who already have awareness of the importance of safety leadership and safety culture and who have responsibility for developing the safety leadership qualities in their organization. The training provides a detailed exploration of the concepts of Chronic Unease, Mindfulness and Safety Intelligence and the role that they play in effective safety leadership.

Who Should Attend

Company Executives, HSE and HR Management

Learning Outcomes

  • Awareness of recent research into the psychological characteristics of effective safety leadership;
  • Understand the concept of “chronic unease” and the characteristics of different types ‘of ‘weak signals’;
  • Understand the concept of “Mindfulness” development and indicators of use;
  • Understand the attributes of ‘safety intelligence’ in leaders;
  • Understand the importance of leaders having the right information and asking the right questions about safety.


12 to 24


Classroom based with group exercises


Awareness of good practice in Safety Leadership and Safety Culture


1 Day